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Health Club Problems
Health Clubs organize a wide variety of activities on a regular basis: Personal Trainings, Aerobics Classes, Tennis Court Bookings, Spinning and so on. Managing these can be a big challenge.
Group Activities
Scheduling your Yoga, Aerobics and Spinning classes, or reserving a Tennis court can be a challenging task. The widely used paper sign-up sheets do not prevent overbooking a class and are often used incorrectly.
YellowTip Solution:
YellowTip Reservations allows you to schedule all your group activities in a flexible way. Set the maximum amount of participants, select a trainer (or not) and repeat the class at regular times. Signing up customers is easy and can be done at any time.
 Click here for more information about YellowTip Reservations.
Taking Appointments
While taking appointments, your staff are also helping customers and answering phone calls. This causes the entire process to take much longer, adding stress and frustration to your staff and customers. The result is often a combination of missed bookings (Lost Revenue) and conflicting bookings (Unhappy Customers and Staff).
Sales
When your staff need to make a sale, they usually have to switch to a separate Point-Of-Sale. They now have to reenter customer information, locate the provided treatments from a separate appointment book and re-select them for the sale. This inefficient process makes it easy for your staff to make mistakes.
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